Alberto Ciardelli
ITSM & PM Trainer, Business Consultant, HR Value
ITIL & PRINCE2, AgilePM, Devops and PMI-PMP Trainer, Best Practice, Trainer and Consultant
ITIL & PRINCE2:
- AXELOS SME (Subject Matter Experts)
- Peoplecert / APMG Accredited Trainer and Invigilator
AgilePM, Devops and PMI-PMP Trainer
Best Practice, Trainer and Consultant:
- ITIL (12): Lifecycle/ Capability modules and MALC
- COBIT, Six Sigma, ISO27001/2 ISO20000
- Project Management: ISO21500, Prince2 (F,P,A), PMP-PMI, AgilePM (F,P), SoftSkills
- Enterprise Architecture (BA/ITA), TOGAF (F+P)
- ISO9001/9004, EFQM Model
- ITSM & PM events: speaker & coordinator
Certifications (ISO, PMI, APMG, EXIN, AXELOS, OPEN GROUP):
- ITSM: ITIL Expert , Practitoner, Lifecycle & Capability Modules, ISO/IEC 20000,
- IT Governance: COBIT 5.0
- IT Security: ISO/IEC 27001, 27002
- DevOps Foundatiion
- Project M: ISO 21500, PMI-PMP, PRINCE2 ’17 Practitioner, PRINCE2 Agile Practitioner, AgilePM Practitioner, IPMA -D
- Quality M: Green/Black Belt SixSigma
- Risk M: ISO31000, M_o_R
