Alberto Ciardelli

Alberto Ciardelli

ITSM & PM Trainer, Business Consultant, HR Value

ITIL & PRINCE2, AgilePM, Devops and PMI-PMP Trainer, Best Practice, Trainer and ConsultantITIL & PRINCE2:

  • AXELOS SME (Subject Matter Experts)
  • Peoplecert / APMG Accredited Trainer and Invigilator
AgilePM, Devops and PMI-PMP Trainer  Best Practice, Trainer and Consultant:
  • ITIL (12): Lifecycle/ Capability modules and MALC
  • COBIT, Six Sigma, ISO27001/2 ISO20000
  • Project Management: ISO21500, Prince2 (F,P,A), PMP-PMI, AgilePM (F,P), SoftSkills
  • Enterprise Architecture (BA/ITA), TOGAF (F+P)
  • ISO9001/9004, EFQM Model
  • ITSM & PM events: speaker & coordinator
Certifications (ISO, PMI, APMG, EXIN, AXELOS, OPEN GROUP):
  • ITSM: ITIL Expert , Practitoner, Lifecycle & Capability Modules, ISO/IEC 20000,
  • IT Governance: COBIT 5.0
  • IT Security: ISO/IEC 27001, 27002
  • DevOps Foundatiion
  • Project M: ISO 21500, PMI-PMP, PRINCE2 ’17 Practitioner, PRINCE2 Agile Practitioner, AgilePM Practitioner, IPMA -D
  • Quality M: Green/Black Belt SixSigma
  • Risk M: ISO31000, M_o_R

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